Frequently Asked Questions
Everything you need to know about our premium cast iron and carbon steel cookware.
Does my Smithey come pre-seasoned and ready to use?
Yes, every Smithey is seasoned by hand in our Charleston workshop and arrives ready for immediate use. We recommend starting with fatty foods like bacon or oil-based sautés to build your initial layers of seasoning.
How do I clean my cast iron skillet?
Clean your skillet with warm water and a soft brush. For stubborn stuck-on food, you can use a small amount of mild dish soap. Always dry your skillet thoroughly and apply a light coat of vegetable oil before storing.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. If you are not completely satisfied with your purchase, please contact our customer service team to initiate a return or exchange.
Can I use Smithey cookware on an induction cooktop?
Absolutely. Our cast iron and carbon steel cookware are naturally magnetic and work beautifully on all heat sources, including induction, glass tops, gas ranges, and open campfires.
How long does shipping take?
Orders are typically processed within 2-3 business days. Standard shipping usually takes 5-7 business days depending on your location. You will receive a tracking number via email as soon as your order ships.
Do you offer a lifetime warranty?
Yes, we stand behind the craftsmanship of our products. Smithey Ironware offers a limited lifetime warranty against manufacturing defects to the original purchaser.